A group of Microsoft Stakeholders came asking for help building a learning library website for Microsoft Teams. They were struggling to drive adoption, and needed engaging ways to get users involved and spreading the word.
With Teams expanding rapidly, guidance on use was needed
The stakeholders wanted to ensure data-driven success. We needed to understand and their particular obstacles for adoption, we conducted a series of user research and surveys to obtain quantified and qualified data. This informed our informational hierarchy, lead to conversations about integrations and capabilities, allowing us to get more creative.
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